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SERVICES

Support & Maintenance

Launch day is the start, not the finish. Our website maintenance service keeps Maine small business sites fast, secure, backed up, and current — and fixes things before they become your problem.

Quietly handled

Updates, backups, security patches, and uptime checks happen in the background on a regular schedule. You get on with business; we make sure the site keeps up.

We host and maintain dozens of small business, town, and nonprofit websites across Maine, so the patching, testing, and monitoring is routine for us — not a scramble when something breaks.

A person, not a ticket queue

When something needs changing, you message a human who knows your site — and it gets sorted, usually the same day. No ticket numbers, no faraway queue, no explaining your setup from scratch.

New hours, a fresh photo, a new face on the About page — send it over and consider it done. It’s the difference between a site that stays alive and one that quietly goes stale.

Updates & backups

WordPress core, plugins, and themes kept current on a schedule, with off-site backups so nothing is ever truly lost — even on the worst day.

Security & uptime

Monitoring, hardening, and a quick response if anything looks off — day or night. Problems get fixed before they reach your customers.

Small changes

New hours, a fresh photo, a price tweak — send it over and consider it done. Keeping the site current is part of the deal, not an extra invoice.

Questions we hear a lot

The questions owners ask about website maintenance — usually right after their old site broke.

My website was built by someone else — can you take it over?

Almost always, yes. We’ll look it over, tell you plainly what shape it’s in, and take on the hosting, updates, and changes from there. You don’t need a rebuild to be looked after.

What does website maintenance actually include?

Software updates, security patching, off-site backups, uptime monitoring, and the small content changes that come up — hours, photos, prices, people. The routine work that keeps a site fast, safe, and current.

What happens if my site goes down?

We’re usually the first to know — monitoring alerts us, we investigate, and in most cases it’s fixed before anyone calls. If something bigger is wrong, you hear it from us in plain language, with what we’re doing about it.

Do you host the websites you maintain?

Most sites we look after run on hosting we manage — it keeps response fast because we know the whole stack. But we can maintain sites hosted elsewhere too.

How fast do you make small changes?

Usually the same business day. Send the new hours or the photo, and it’s handled — no ticket queue, no waiting a week for a one-line edit.

Sound like your project?

Already have a site? Tell us about it — we’ll keep it running right.

get in touch

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